If you use Apple products, there could be a change in how you get help with the problems you are encountering. It might become harder to tell Apple about issues you are facing through social media platforms like X and YouTube.
According to MacRumours, Apple is planning to make some big changes in how they provide customer support. They're thinking of saying goodbye to the people who help you on Twitter, YouTube, and the Apple Support Community website. This means that, starting later this year, you won't get direct help from Apple employees on these websites anymore.
From October 1, the @AppleSupport Twitter account might stop giving you personal replies to your direct messages. Instead, you could get automatic messages telling you how to contact Apple in other ways for help.
Apple might stop answering technical questions in the comments section of their YouTube support channel too.
Apple Support Community
Apple is also thinking about getting rid of the paid Community Specialist job in the Apple Support Community, where people go online to ask for advice.
Apple employees will likely not be sacked. Apple is offering a choice to their employees who work in social media support. They can switch to jobs where they help people over the phone, but not everyone might want to do this. Some sources say that Apple is making it hard for these employees to change to other chat-based support jobs unless they have a good reason, like a medical one. This has made some people on the social media support team unhappy.
Training for a New Role
People who choose to switch to phone support will get training to learn how to help people on the phone. This transition is supposed to be finished by November, according to one source. But those who do not want to work on the phone have been told to look for jobs outside of Apple.
Apple has been helping people on Twitter since 2016. The social media site was controversially bought by billionaire Elon Musk last year, and it was later rebranded to X. Recently, Apple explained their decision to their employees. They said that most customers prefer getting help over the phone.
As of now, Apple has not said much about these changes. They have not given an official response to questions about what's happening. So, you will have to wait and see how things turn out.
Apple has finally announced the dates for the Apple event where it will launch its new iPhone 15 series. It is expected that there will be four variants of the new generation smartphone: iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max. Along with the iPhones, it is also rumoured that the company will launch its new Apple Watch 9 series and the Apple Watch Ultra 2. The launch event is scheduled for September 12. Check out the speculated specs of the iPhone 15 Pro Max.
iPhone 15 Pro Max leaked specs
As per rumours, the iPhone 15 Pro Max is expected to feature a 6.7-inch display which is similar to iPhone 14 Pro models. This year Apple has reportedly discarded the stainless steel body and upgraded it with a titanium chassis which makes the iPhone more lightweight than its predecessor. According to a MacRumors report. the smartphone may replace the mute button with a new action button in the iPhone 15 Pro models.
This iPhone 15 Pro Max is expected to get an upgrade in terms of performance as it may be powered by the new A17 chip and 5G Qualcomm modem chip. It was also leaked that new models will come with Dynamic Island.
Various experts such as Mark Gurman and Ming-Chi Kuo reported that iPhone 15 models will feature a USB-C charging port to meet the European Union's new rule. However, no confirmation has been made by the company so far. Additionally, the charging port may come with USB 3.2 or Thunderbolt 3 transfer speeds.
Now, let's have a look at the rumoured camera specs for iPhone 15 Pro Max. It is suspected that Pro models will come with enhanced zooming capabilities. The phone may feature a new periscope lens which will allow 5x to 6x optical zoom. Experts also believe that this new addition can give tough competition to Samsung's high-end smartphone cameras as they are more hyped in among youth. Lastly, the iPhone 15 Pro Max may come in new colour options: blue, silver, grey, and black.
In terms of iPhone 15 Pro Max price, it is expected that it will be higher than the iPhone 14 Pro Max models. This year, the prices may start from $1199 and $1299, which is $100 and $200 higher than iPhone 14 Pro Max.
However, the above-mentioned details are based on leaks and rumours and the original specs, features, design, etc, will be revealed at the Apple event which is happening on September 12, 2023. So, mark your calendars for the new generation of iPhone.
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Oppo unveiled its latest clamshell foldable today with the Find N3 Flip. It comes as a refinement over last year’s Find N2 Flip with the big update this year being the Hasselblad camera system. There's an updated 48MP ultrawide module with a 114˚ field of view and a 47mm equivalent 32MP portrait lens with 2x optical zoom. The main camera is a 24mm equivalent 50MP unit with f/1.8 aperture and 1.0µm pixels and OIS.
Oppo Find N3 Flip
The 3.26-inch AMOLED cover screen remains the same in size but it gains more functionality allowing users to run all kinds of apps and widgets without unfolding their Find N3 Flip. The keynote mentioned support for multiple travel, navigation, music and social networking apps and smart key integration for newer cars.
The N3 Flip also gets a newer MediaTek Dimensity 9200 chipset as well as faster LPDDR5X RAM and UFS 4.0 storage. One of the few design changes is the new mute switch which features three positions just like on OnePlus phones.
Find N3 Flip design and colors
The rest of the core specs are nearly identical to last year’s Find N2 Flip. You get a 6.8-inch LTPO AMOLED main display with 1080 x 2520 px resolution and a 1-120Hz adaptive refresh rate. The panel uses ultra-thin glass (UTG) and cranks out up to 1,600 nits peak brightness.
Oppo Find N3 Flip chipset and main screen
The software side is covered by ColorOS 13.2 on top of Android 13. The battery is still capped at 4,300 mAh and supports the same 44W fast charging speeds.
Oppo Find N3 Flip comes in Black, Gold and Rose colors. The 12/256GB version is priced at CNY 6,799 ($932) while the 12/512GB trim will go for CNY 7,599 ($1,042).
Find N3 Flip is already on pre-order in China while open sales are scheduled to begin on September 8. Oppo did not detail international pricing, but promised the phone is going global soon, so we should be hearing more about it.
Reliance Jio recently launched new JioBharat 4G phone as part of its 2G-Mukt Bharat vision. The phone aims to bring 250 million feature phone users to internet-enabled phone. The new JioBharat 4G is now finally available for purchase on Amazon India for Rs 999.
The JioBharat 4G is a basic feature phone with a 1.77-inch TFT display, a 0.3MP camera with LED flash, and a 1000mAh battery that can last for up to 24 hrs on single charge. It supports 23 Indian languages and ability to send and receive payments on JioPay. The device will work with Jio SIM card only.
The phone also comes with a few pre-loaded Jio apps, including JioTV, JioCinema, and JioMusic. Users will have to buy a special JioBharat plan priced at Rs 123 and Rs 1234 for an annual plan. Jio Bharat phone aims to make high quality data affordable for all.
The JioBharat 4G is a good option for those looking for an affordable 4G phone. It is also a good option for those who are looking to upgrade from a 2G phone.
The JioBharat phone is manufactured by Delhi-based Karbonn Mobiles and is also available for purchase at authorised retail outlets. Jio Bharat phone looks like a typical feature phone with physical keypad and a classic black colour.
There’s a 3.5mm audio phone jack for connecting earphones, a 0.3MP camera for clicking pictures, a torch, FM radio and an expandable storage support using a microSD card. Jio Bharat is also a Jio SIM locked phone which means you have to insert the Jio SIM card in it before using. The phone will be available in two series- JioBharat V2 and JioBharat K1 Karbonn.
Unsurprisingly therefore, there have been loads of leaks and rumors about these phones, including about the likely iPhone 15 battery sizes and charging speeds. So while nothing is confirmed just yet, we have a good idea of what to expect on that front.
With this all in mind you’ll find full details of the likely battery sizes and charging speeds for each iPhone 15 model below, along with how they compare to their iPhone 14 predecessors.
iPhone 15 battery
The iPhone 15 will likely have USB-C rather than a Lightning port(Image credit: Future / Lance Ulanoff)
The most detailed iPhone 15 battery leak so far suggests this phone will have a 3,877mAh battery, which is 18% bigger than the 3,279mAh battery in the iPhone 14. So that’s a big upgrade, and this claim reportedly comes from a Foxconn worker, which is someone who would likely know, as Foxconn builds iPhones.
That said, this is the only battery capacity leak we’ve heard about the iPhone 15 so far, so we’d still take this with a pinch of salt.
Still, if this leak does pan out then – coupled with a likely more efficient chipset than the iPhone 14 – we could see serious battery life gains from the iPhone 15. For reference, Apple claims the iPhone 14 can last for up to 20 hours of local video playback, 16 hours of streamed video, or 80 hours of audio playback, so expect higher figures than that from the iPhone 15.
Going just by the capacity increase without factoring in the chipset change, that could translate to around 24 hours of local video, 19 hours of streamed video, and 94 hours of audio.
We could also see upgrades to charging. At the very least, the iPhone 15 will almost certainly charge via USB-C from what we’ve heard (and this is a change Apple needs to make before too long, at least for EU models).
But beyond that, the iPhone 15 might charge faster than the iPhone 14. The latter tops out at 20W, but according to “people familiar with the matter” speaking to 9to5Mac, at least some iPhone 15 models with support 35W charging. However, they’re not sure whether this will apply to every model or just the Pro and Pro Max.
Finally, there’s a chance that the iPhone 15 will support reverse wireless charging. This would let you use it as a wireless charging mat to juice up other devices, such as an Apple Watch or AirPods. However, we’ve only heard this claim from one source, and they only say Apple is working on the feature – not that it will definitely be included on any iPhone 15 models, so we wouldn’t count on this.
iPhone 15 Plus battery
The iPhone 15 Plus could have a much bigger battery than the 14 Plus(Image credit: Future / Lance Ulanoff)
The iPhone 15 Plus might have a 4,912mAh battery according to the detailed iPhone 15 battery leak mentioned above. That would be a 14% increase on the 4,323mAh battery of the iPhone 14 Plus, and using the same back-of-an-envelope calculations, could translate to around 30 hours of local video playback, 23 hours of streamed video, or 114 hours of audio playback, up from 26 hours, 20 hours, and 100 hours respectively with the iPhone 14 Plus.
That though, once again, doesn’t factor in the new chipset we’re expecting (an A16 Bionic rather than an A15 Bionic), which could add additional longevity to the battery.
As with the iPhone 15, we might also see the iPhone 15 Plus get 35W charging (up from 20W with the iPhone 14 Plus), and support for reverse wireless charging – though we wouldn’t count on either of those things. What it will almost certainly have, though, is a USB-C charging port, in place of Lightning.
iPhone 15 Pro battery
The iPhone 14 Pro(Image credit: Future / Lance Ulanoff)
According to the main iPhone 15 battery leak so far, the iPhone 15 Pro will have a 3,650mAh battery, which is up from 3,200mAh in the iPhone 14 Pro – a 14% increase.
For reference, the iPhone 14 Pro is rated to last through 23 hours of local video playback, 20 hours of streamed video, or 75 hours of audio playback. Assuming a straight 14% increase to those figures, we’d be looking at around 26 hours of local video, 23 hours of streamed video, and 85 hours of audio playback from the iPhone 15 Pro.
Of course, it won’t be that simple, but if anything, the figures might be even higher, since the iPhone 15 Pro is expected to have a more efficient A17 Bionic chipset.
As with the other iPhone 15 models, we’re expecting a USB-C port here, and there’s a high chance that the iPhone 15 Pro will charge at 35W (up from around 20W with the iPhone 14 Pro) if the charging speed leak discussed above is accurate. There’s also a small chance that it will support reverse wireless charging.
iPhone 15 Pro Max battery
You'll probably be able to charge the 15 Pro Max faster than the 14 Pro Max(Image credit: Future / Lance Ulanoff)
The iPhone 15 Pro Max – or iPhone 15 Ultra as it might be called – will reportedly have a 4,852mAh, according to the same source as the other iPhone 15 line battery capacity leaks. That’s a 12% increase on the 4,323mAh battery in the iPhone 14 Pro Max.
So that’s the smallest percentage increase of any of these phones, and would leave the iPhone 15 Pro Max with a slightly smaller battery than the iPhone 15 Plus.
Still, a boost is a boost, and this could make the iPhone 15 Pro Max capable of lasting through 32 hours of video playback, 28 hours of streamed video, and 106 hours of audio playback, with those figures being a 12% increase on the 29 hours, 25 hours, and 95 hours respectively that the iPhone 14 Pro Max is rated for.
For most use cases that would make the iPhone 15 Pro Max the longest lasting of the new models – despite not quite having the biggest battery – though there’s the usual caveat that these are basic estimates, so are unlikely to be totally accurate; especially as the change in chipset will likely affect the life of all four models.
As with the iPhone 15 Pro, there’s a significant chance the iPhone 15 Pro Max will also charge at 35W, which would be an improvement on the iPhone 14 Pro Max’s charging speeds; that phone is officially listed as charging at 20W, but independent tests suggest the reality is more like 27W.
It will also almost certainly have a USB-C port, and may support reverse wireless charging – though we’re skeptical of that.
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James is a freelance phones, tablets and wearables writer and sub-editor at TechRadar. He has a love for everything ‘smart’, from watches to lights, and can often be found arguing with AI assistants or drowning in the latest apps. James also contributes to 3G.co.uk, 4G.co.uk and 5G.co.uk and has written for T3, Digital Camera World, Clarity Media and others, with work on the web, in print and on TV.
